{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Tracked delivery across the UK is free on orders of £75 or more; £25 below that. We dispatch within 2 working days, then delivery takes up to 7 working days.",
    "content": "Shipping and delivery Last updated 21 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. We deliver throughout the UK. Standard tracked delivery is free when the order value is £75 or more, and £25 below that amount. Delivery options Standard delivery: we dispatch within 2 working days. Delivery then takes up to 7 working days by tracked courier. Free on orders of £75 or more, otherwise £25. Express delivery: we dispatch within 1 working day. Delivery then takes 3 to 5 working days by tracked courier. £25 on every order, whatever the order value. Choose it in the cart before you pay. Tracking When your order is dispatched you receive an email with the tracking number. Items in the same order can be sent in separate parcels, each with its own tracking. Dispatch and timing Any product-specific lead time is shown on the product page or confirmed after the order. Delivery dates are estimates unless we have agreed a fixed date with you in writing. Address accuracy Check the name, address and postcode before paying. Contact us straight away if something needs correcting. A change may not be possible once the parcel has been dispatched. Damage or non-delivery If an item arrives damaged, keep the packaging and email us the order number and photographs. If your parcel has not arrived or tracking has stopped, contact us and we will investigate it with the courier.",
    "url": "https://bestlawncare.co.uk/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "For standard stock goods you have 15 days from delivery to cancel and a further 14 days to return. Separate statutory rights apply to faulty goods.",
    "content": "Refunds and returns Last updated 21 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Changing your mind You have 15 days from the day your order is delivered to tell us you want to cancel. This is longer than the 14 days the Consumer Contracts Regulations 2013 require. Once you have told us, you then have 14 days to send the goods back. Email theteam@bestlawncare.co.uk with your order number before returning anything, and we will tell you where to send it: goods go back to the warehouse they were sent from. To be accepted, a change-of-mind return should be in its original packaging, complete, and handled only as much as you would need to inspect it in a shop. Please include your order confirmation or another proof of purchase from this website. You pay the cost of sending change-of-mind returns back to us. There is no cancellation, restocking, packing or handling fee. Cancelling before dispatch You can cancel an order at any time before it is dispatched by emailing us with the order number. Orders are usually dispatched quickly, so contact us as soon as you can. Faulty, damaged, incorrect or missing items If an item arrives damaged, has missing parts, is not the item you ordered or does not arrive at all, tell us straight away with the order number and photographs where relevant. We will put it right at no cost to you. Your rights under the Consumer Rights Act 2015 to a repair, replacement or refund for goods that are faulty or not as described are separate from the change-of-mind cancellation above and are not affected by it. Exceptions Some legal exceptions to the cancellation right may apply, such as goods made to your specification. Any product-specific exception is shown before you buy; it is never assumed for ordinary stock items. Refunds We refund within 14 days of receiving the returned goods, or of you showing that you sent them, whichever is earlier. Refunds go to your original payment method (card or PayPal). If you prefer, we can hold the amount as credit for a future order instead. Purchases made from other retailers cannot be returned to us.",
    "url": "https://bestlawncare.co.uk/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Lawn Care Company UK handles personal information for orders, support and website operation.",
    "content": "Privacy policy Last updated 21 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This policy explains how Lawn Care Company UK, a division of Caruso Consulting Co Ltd, handles personal information when you browse the site, place an order or contact us. It is written to meet the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information we use We use the contact, delivery, order and support details needed to process purchases, deliver goods, prevent fraud, keep records and answer your messages. Payment details are handled by the payment providers (Stripe and PayPal); the store never receives or stores your full card number. Why we use it We use your information to perform the contract with you, to meet legal obligations, to protect the service and for our legitimate business interests. We ask for your consent where the law requires it, including for optional analytics and advertising cookies (see the Cookie Policy ). Who receives it Relevant details are shared with payment, delivery, hosting, email, fraud-prevention and professional-adviser services only where needed for these purposes. Some of these providers process data outside the UK, including in the United States and Thailand, under safeguards the law requires. We do not sell your personal information. Retention and security We keep records only as long as needed for orders, support, tax, legal and security purposes. We use reasonable technical and organisational safeguards, but no internet service can promise absolute security. Your rights You can ask to access, correct or delete your information, to restrict or object to how we use it, and to receive a copy to take elsewhere. Email theteam@bestlawncare.co.uk to use any of these rights. You also have the right to complain to the Information Commissioner's Office (ico.org.uk). Who is responsible for your data Caruso Consulting Co Ltd. UK office: 30 Churchill Place, London, E14 5EU, United Kingdom. Registered address: Suite 4, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.",
    "url": "https://bestlawncare.co.uk/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use bestlawncare.co.uk and buy from Lawn Care Company UK.",
    "content": "Terms and conditions Last updated 21 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. These terms apply to bestlawncare.co.uk, operated by Lawn Care Company UK, a division of Caruso Consulting Co Ltd. They should be read with the Shipping , Refunds and Returns , Privacy Policy and Limited Liability Indemnity pages. Product information and prices We aim to describe products accurately. Prices are shown in pounds sterling (GBP). Delivery and the full order total are shown before you pay. If we find a material error in a price or description, we will contact you before the order is fulfilled. Orders and payment Paying for an order is an offer to buy. The contract is formed when we confirm the order by email. Orders are fulfilled once payment has cleared. Card and PayPal payments are handled by the payment provider; we never ask you to email card details. Delivery Delivery charges, times and the courier process are set out on the Shipping and Delivery page . The goods are your responsibility once they are delivered to you or to someone you nominate. Cancellation, returns and faulty goods You can cancel within 15 days of delivery under the Consumer Contracts Regulations 2013, as explained on the Refunds and Returns page . If goods are faulty, not as described or not fit for purpose, your rights under the Consumer Rights Act 2015 apply. Nothing in these terms takes away rights you have by law. Contact You can contact us any time, 7 days a week, at theteam@bestlawncare.co.uk . We reply as soon as we can. Business details Lawn Care Company UK, a division of Caruso Consulting Co Ltd. UK office: 30 Churchill Place, London, E14 5EU, United Kingdom. Registered address: Suite 4, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Email: theteam@bestlawncare.co.uk .",
    "url": "https://bestlawncare.co.uk/terms-and-conditions/"
  }
}